Position Overview: We are seeking a motivated and dedicated Assistant Manager to support the daily operations of our indoor slide park. The ideal candidate will be a natural leader with exceptional organizational and communication skills, passionate about delivering outstanding guest experiences, and capable of managing a diverse team.

Key Responsibilities:

• Operational Excellence: Oversee daily operations to ensure smooth and efficient functioning, including opening and closing the facility, scheduling, inventory management, and guest services.
• Team Leadership: Lead, mentor, and motivate a team of employees, fostering a positive and productive work environment. Provide training, support, and performance feedback.
• Guest Experience: Deliver exceptional guest experiences by upholding the highest standards of safety, cleanliness, and customer service. Address guest concerns and resolve issues promptly and professionally.
• Staffing Management: Assist with hiring, training, and scheduling staff. Manage employee performance, attendance, and payroll.
• Inventory & Supplies: Monitor and manage inventory levels, ensuring adequate supplies are available. Implement efficient inventory control systems.
• Financial Oversight: Assist in budget management, financial reporting, and cost control. Ensure accurate cash handling and accounting procedures.
• Safety & Compliance: Enforce safety protocols and ensure compliance with all regulatory requirements. Conduct regular safety inspections and staff training.
• Event Coordination: Plan and execute special events, parties, and group bookings. Collaborate with marketing to promote events and activities.

Qualifications:

• High School Diploma; some college preferred.
• Proven experience in a supervisory or managerial role, preferably in the entertainment, hospitality, or retail industry.
• Strong leadership and interpersonal skills, with the ability to inspire and manage a diverse team.
• Excellent organizational and multitasking abilities.
• Outstanding customer service skills and a passion for creating memorable experiences.
• Proficient in Microsoft Office Suite and point-of-sale (POS) systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Reliable transportation to and from work.
• Successful completion of a background check is required.

Perks and Benefits:

• Competitive salary and performance-based bonuses.
• Employee discounts and perks include FREE park admission and discounts on food and retail.
• Team Member Exclusive Parties and Recognition Prizes.
• Bilingual Skills are a plus, but optional and can be helpful in serving our diverse customer base.
• Opportunities for career advancement and professional development.

• Stand Tall Together
• Love Our Community
• Innovate Always
• Commit to Fun
• Keep Guests #1

Currently taking applications for qualified and energetic individuals in the following areas:

• Sales Associates
• Action Monitors
• Party Pros
• City Café Cooks

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Tactfully and pleasantly deal with guests
• Ensures each guest receives outstanding service
• A strong team player will be able to work independently with minimal supervision
• Exceptional organizational ability, high attention to detail, and ability to multi-task
• Must be able to work and willingness to work flexible hours including weekends, nights, and holidays to meet the needs of the business.
• The willingness to learn, be cheerful, with a positive attitude
• Must have dependable transportation

Employee Perks:

• FREE Admission to the Park
• Flexible Work Schedules
• Team Member Exclusive Parties
• Team Member Recognition and Prizes
• Discounts on Food and Retail

Opportunities for pay increase and advancement based on performance. Slick City is looking for exceptional Team Members to become Key Holders, Trainers and Shift Leads.